Testimonials
"Dear Joanne, We were very impressed with the service that you provided us when we sold our unit at Villa St recently. Joanne really impressed us with the way she presented our marketing options and listened to our input. We found her to be always very well presented and professional. Always approachable and contactable. She made us feel very comfortable and always provided us with detailed feedback after each Open House. We are eternally grateful for your help and understanding, much appreciated. We''re loving our new townhouse, and are happier than ever. If we know anyone in the area looking to buy or sell, or our situation changes, we''ll definitely be in touch."
"To whom it may concern, I have had recent dealings with Marjan Rafiee, through her current employer Ray White Annerley. She assisted myself in finding a property to purchase, and in this time I found her to be extremely helpful and insightful. I advised her of what I was looking for, and she endeavored to compile a list of properties which suited my needs. She then took the time to show me through each property, and ask for honest feedback, which I found to be extremely proactive and beneficial for my cause. From those properties, I found one which suited, and began negotiations through her with the seller. During this time, she was more than happy to help in any way possible, and went out of her way to accommodate my needs. In addition, she guided myself through the process, explaining everything in a relatable way. I also noticed how hard she was working for the seller, to the extent of compiling a thorough market analysis guiding the seller through their decision. She made the process a lot smoother for all parties concerned. I also found that no request I made was too difficult, and she would call me on a regular basis to inform me of the status. Based on this, I believe Marjan to be an extremely competent agent, and would have no hesitation in using her again in the future. I would also have no hesitation in referring her to others, believing that her level of service is superior, she is extremely relatable and that she would take the necessary steps in the best interests of both parties. "
"Dear Sir/Madam, I want you to know you have an exceptional employee, Roger Carr. His calm, patient manner was a great help to me when my frustration was at an all-time high. As you know buying a property is not an easy thing. His knowledge of the property market and his remarkable problem-solving abilities are rare indeed. If the quality of a firm's employee is an indication of future success, then Ray White Annerley/Moorooka has a very bright future. We have thoroughly enjoyed our relationship with Roger. His helpful attitude, his professionalism and the most important of all, he's courteous and friendly. You can talk to him about anything. He stays calm under pressure and went out of his way to take care of all the details. He's your company's greatest asset! I would recommend him to anyone, any time. Please convey our appreciation to Roger for a job well done. We hope to buy a second home from him in the very near future. Can't express enough how fortunate you are to have Roger. Best wishes to him and the rest of you at Ray White."
"Dear Sir/Madam, Roger recently handled the sale of our property at Yeronga. It had been an investment property for some time with a good tenant in place. Roger took great pains to take care of the tenant and keep her informed of the situation. He was very hands on throughout the sales process, from being present for the excellent photos that were taken, to being present for the building inspections etc. He also negotiated strongly for us and got more for us than we were prepared to accept. An excellent result and I have no hesitation in recommending Roger. If and when we sell again, I would definitely use Roger again. "
"Over many years I have had dealings with many real estate agents, but I have never found one who provided the courtesy and efficiency provided to us by Maree, and I know that the vendors are equally impressed. Maree deserves the higest recommendation."
"Hi Tim, Just a quick note to say thank you for your support over the last couple of months as we worked towards the sale of Dad's property at 75 Chester Road. We are delighted that a local family is moving in there and hope they have many happy years in the house. Maree has been excellent to work with and ensured that we were kept informed at all times of any changes. Thank you again Tim for your advice and assistance."
"Dear Tim Sorry I''m a bit remiss in replying to emails. As Jill is much more adept at computer things I tend to let her do it!! I just want to say thank you so much for all you did in organising the sale of dad's house. It couldn't have worked out better. He's happy & the Buyers are also happy. In fact we all met (finally) for morning tea this morning. I hope you may be still at Annerley when I have to sell my house!! Thank you again"
"From the moment my partner and I decided to engage Ray White Annerley to sell our property we were instantly impressed with the service and advice we received. Roger Carr from Ray White Annerley was very helpful and made himself available to us whenever we had questions relating the marketing of our property, buyer feedback as well as the open houses that were run. It was comforting to know in a time of uncertainty within the market that we were able to achieve an excellent price for our property. I believe that this was achieved by Roger and the team because of their knowledge of the market and the local area. Roger''s attitude towards making this process as comfortable as possible for my partner and I was excellent. We were always informed of how the campaign was running and what changes if any that we needed to make. Even after settlement day Roger collected a plaque from the property that belonged to me and made sure that it was forwarded to me asap. We believe that Roger''s personable nature was a major factor in getting the price that was achieved and we would not hesitate to use Roger in the future should we decide to sell our new home"."
"Hi Roger, Thank you, thank you, thank you! We just wanted to put on record the excellent service you provided to us during the sale of our property in Yeronga. Your professionalism and friendly approach, the sound advice for marketing the unit and regular phone calls, keeping us up to date at every point, was excellent. It is very important to clients to always know what is happening. Peace of mind and confidence in your agent is essential for sellers and we certainly felt this with you. Recommending Guests Furniture Hire was the right advice for the presentation of our unit (they did a fabulous job). Plus the great photographs taken made the property a ''must see'' for prospective buyers. A sale was achieved with an excellent price very soon after going on the market and we know we have you to thank for that. We have no hesitation in recommending you to anyone and when the time comes to sell our other properties, you will be our first choice, so we look forward to working with you again."
"To Whom it may concern, My family, including my husband and three children, are the tenants of a property that Marjan was commissioned to sell in May 2008. It was in her capacity as a Sales & Marketing Consultant that I met her. As a tenant, I expected that a sales agent would proceed with selling the property without considering the tenancy. I expected that a real estate agent’s job was to sell the house, not deal with tenants. Marjan approached us in a different way. She took the time to consult with us, letting us know the process that would be taking place, the impacts this may have on us as tenants and her responsibilities and limitations as a sales consultant. She negotiated the most appropriate home open times, took time to speak with us about the ongoing impacts of inspections, and kept us informed of developments. It was Marjan’s honest and open approach that made us feel comfortable with her opening the house to prospective buyers without our presence, and kept us motivated to present the house much like it WE were trying to sell it! Through her genuine and compassionate manner, Marjan guaranteed that the sale of the property was relatively painless for us, yet effective for the seller. After experiencing Marjan’s professional and thoughtful approach to real estate, I am delighted to present this testimonial. "
"To Whom It May Concern: I recently sold a property in Annerley through your Ray White Annerley/Moorooka office. I thought I would write a brief letter to highlight how impressed I was with the office in general but also with the agent, Ann Robinson. I had the property listed with another agent for 8 weeks prior to listing it with Ray White and I was totally unsatisfied with the service I received from them. To be honest, there was no comparison between the 2 agencies. The service and attention I received from Ann during the selling process was second-to-none. Ann called and emailed throughout the entire process and kept me up to date with inspection results, weekly internet data as well as ensuring that we were working toward a common goal of selling the property at the right price. From my experience in buying and selling properties, this level of service and communication is lacking from the vast majority of Real Estate Agents. I will be recommending Ann Robinson as an agent for anyone I know that is selling or buying a property, and have also passed my comments on to the White family. "
"Roger Carr was the sole agent for my one bedroom unit in Yeronga. His understanding of the property, the real estate market and the local area made me feel comfortable with the knowledge I had the best man for the job. The end result of 25 written offers and a sale price of $41,000K over the asking price was proof. I have no hesitation in recomending Roger for the sale of your property."
"Dear Melissa, I wish to express my sincere appreciation of the professional manner in which you negotiated the sale of my property at 53 Gilmore Street Tarragindi which sold at the listed price. At all times you kept me informed and supplied up to the minute information regarding the process of your marketing strategy. The minor problems experienced with the tenants vacating the premises were dealt with promptly and effectively through amicable co-operation provided by all concerned. Having experienced excellent business relations with Ray White Real Estate extending over 30 years I have no hesitation in recommending your establishment in all real estate transactions. Thank you once again Melissa."
"To Whom It May Concern, I would like to thank Robynne Dunlop for her professional approach in assisting us to purchase our first home. Robynne went out of her way to make sure the process went smoothly and we were put under the least amount of stress. She always made sure she got back to us in a timely manner and kept us updated on proceedings. She definately went the extra mile with the service she provided and her efforts were much appreciated by us and we thank her for being so helpful and accommodating. All the best for the future Robynne and I will certainly recommend you to all my friends and family."
"Dear Roger Carr, At the very successful conclusion to the sale of our home at 96 Barmore Street, Tarragindi, my daughter Mrs Betty Pryde, who has our permanent power of attorney, and whom you have been associated, , has suggested that I write this letter of our appreciation of your efforts, on our behalf. You have always been most confident, positive and personally very active, far in excess of what might be expected of an agent. In addition you have been most courteous and always kept us informed of all the latest developments. The seeling price of $545,000 you placed and obtained for our property, was far in excess of our expectations. My daughter was always most impressed by your efforts, and wisely left all the selling details in your most capable hands. For anybody wishing to sell a property, you have our highest recommendation"
"Just a quick note to let you know how happy we are with Ray White Annerley and especially Scott Bramall. We had a unique situation. We had been looking for a block of land for awhile when we saw a property listed with Scott. Upon contacting him we instantly noted his friendly and honest approach to us. He was also more than helpful to answer all of our enquiries about the property, gave us a great overview of the area that we were buying into and always kept in touch, which was extremely refreshing after dealing with many agents when we were trying to buy property for 11 months. Everything went well so we settled on the land and proceeded to plan the build of our new home. Then a couple of months afterwards, circumstances beyond our control required that we needed to change our plans very quickly and sell our new block of land. We called Scott and he was determined to help us out as much as he could. Scott always kept in touch with us about the progress of prospective buyers and the result was a quick sale of the property with no fuss and that''s exactly what we needed. To sum it all up Scott gave us a great ''No Fuss'' Real Estate Experience !!!"
"Dear Roger, I would like to take the opportunity to thank you for all you hard work and professionalism in selling our house so quickly. It was always going to be a big ask with only three weeks to market the house before auction, and it was due to your efforts that the auction was so successful. I am particularly grateful for the excellent communication, ensuring that we were always informed of the progress of the campaign. In the end we were very satisfied with the auction price, as we were with the marketing and sale process. I wish you every success, and will certainly be recommending you to any friends who are looking to sell or buy a home in the area. You made it all very easy."
"Dear Roger, Paul and I wanted to thank you for the excellent service that you gave us when selling our house. From the very first contact we had on the phone and then upon meeting you, we knew we had found the right person for the job. You had done your research and knew the potential we had in the market. You informed us of the different ways to advertise our property and what would be the best option for our location. You were always professional and nothing seemed like to much trouble, giving both my husband and myself equal attention and consideration. Through our discussions with you, we took your suggestions upon board which helped us, not only to sell our house in record time but to get far more than our expectations. In the time that we dealt with you we never felt pressured in to making any decisions which made the whole process an absolute pleasure. We were always kept well informed through the different stages which made it stress free. Thank you again for your exceptional service."
"To Whom it may concern, Recently I decided to put my property on the market and phoned several Real Estate offices to find the right agent for me. After speaking with Scott Bramall, I decided he was the right agent. The decision was easy; his customer service skills are great! Because I live out of town, I needed someone who was going to communicate with me on a regular basis, and keep me frequently updated on the progress of the property sale. Scott went above and beyond my expectations. His advice on selling strategies was right for my property, and he showed an interest in it. The property sold the first weekend it was on the market. Even after the sale, Scott kept in contact throughout the settlement period. If anyone looking to sell a property in the area, I would highly recommend Scott Bramall, as he made the process stress free, and easy. Thanks Scott for all your help."
"Dear Rosy, Thank you, Rosy for the excellent job you did during the sale of our home. You were always friendly and helpful. We appreciate how you worked tirelessly and long marketing our home and we were very happy that you acheived the best price for us. We especially found your openness and honesty refreshing; you followed through on your promises and listened to what we wanted. We always felt you were working in our best interest. You were diligent in keeping us informed on the progress throughout the sale of our home. We were impressed by your professional attitude to your job and were happy that we entrusted you with the sale of our property."
"I would like to take this opportunity to offer my sincere thanks and gratitude to Ms Marjan Rafiee for her efforts in selling my property in Annerley. The sale of the property was settled on 11 January, 2008. Marjan first visited us in July of 2007 and ultimatley prepared a Market Appraisal of the property. She was very professional, informative, friendly and courteous. She remained in touch with my husband & I and when we decided to put the property on the market on 30 November, 2007 she was helpful and kept us up to date with the sale at all times. Marjan really worked hard for us, which resulted in the sale of the property for more than we expected and within a very short space of time. We were extremely happy with her services and are very greatful for her hard work and dedication, which resulted in a quick sale. Thank you again Marjan and we offer every best wish for the future."
"To Whom it may concern: I have recently been a client of Marjan Rafiee through the sale of my proeprty in Annerley. In the process of selling our house we offered a non-exclusive listing with two agents, one of which was Ray White Annerley for whom Marjan currently works. Upon meeting Marjan, I immediately noticed her calm, yet determined sense of professionalism. This aspect of her character gave me confidence; as I believe that potential buyers prefer to inspect properties with an agent who allows them space to use their own imagination. At the same time Marjan was very engaged with both the potential buyers and ourselves, providing constant communication to ensure we were satisfied with her approach. Upon listing, Marjan was immediately engaged in the process of marketing the property and was very forthcoming in discussing all of the options available to us. Our dual-listingapproach was not in her favour, however Marjan''s determination to sell our property prevailed. Despite tight budget constraints we had for advertising, Marjan still managed through her own means to provide the level of marketing that she believed necessary. Consequently, the high level of effort she put into finding the buyers resulted in Marjan selling our property within the desirable time frame. Marjan''s diligence in protecting our interests as the seller was also apparent on several occassions. Instead of compromising our sell-price, potential buyers who offered less were asked to improve their offer before Marjan would take it to us. We were kept informed of this approach at the same time, allowing us opportunity to compromise if we had so decided. Consequently Marjan was able to find the buyer who would offer us the price we had sought. Our interests were also protected through the process of the contract settlement, where some minor issues that were encountered through the contract conditions implied some small potential costs. Marjan negotiated these cases with the buyers towards themaccepting responsibility for these minor issues, providing a smooth path for the settlement to proceed. Further to official matters, Marjan has even offered to assist us in finding a rental property when we move. In these ways, Marjan has consistently ''gone the extra mile'' for us as the seller. In summary, a high level of transparent and honest communication, combined with ambitious standards, embodies Marjan''s professional approach. Marjan also prides herself in maintaining the highest ethical standars throughout all aspects of her professional conduct, while allowing herclients to feel the personal care that she takes in their interests. This respectful approach is extremely refreshing, and I wish Marjan Rafiee all the best in positioning herself as a shining beacon of success in her industry. Sincerely, F McGrath "
"Dear Roger, We would like to take this opportunity to express our thanks and gratitude for the pleasurable experience we had in listing our property with your team at Ray White Real Estate. As you are aware the decision to sell is not always an easy one, and the decision of selecting a professional real estate agent can be even more of a difficult one. When I first contacted you to discuss listing our Yeerongpilly townhouse it became immediately clear to me that you represented the "best-in-class" in the residential real estate business. Your experience was very obvious to me given the depth and knowledge you illustrated regarding what was important to us in selling our property as well as your understanding of the local real estate market. I think one of the many characteristics which distinguished you from other real estate professionals is the amazing degree of talent you have orchestrated as part of your sales team. Too, the amount of financial resources you dedicated to advertising our property and the amount of human resources you committed to showings and open houses was exactly as you had promised it would be during our first discussion. The degree of professionalism exhibited by yourself always provided Victor and myself with the sense that our real estate interests were always your top priority. As we know the real estate market has shifted slightly over the past year; yet, you stuck by our side and managed to deliver our expectations for the sale of our property brilliantly. I knew that with the level of dedication and service you were providing it was only a matter of time until we found the right buyer at the right price. In closing, allow Victor and myself to say again a huge thanks for a job well done we will be sure to recommend your real estate services. "
"From: rvryjd@tpg.com.au Sent: Monday, 10 December 2007 12:46 PM To: robynne.dunlop@raywhite.com Subject: Sale of 120 Tristania Way Mount Gravatt East Dear Robynne, Given the professional way in which you dealt with us and the way in which you marketed & sold our property we would not hesitate in recommending you to our family or friends. You demonstrated how you wanted everything you did to be as perfect as possible, so you planed carefully and worked out every detail in advance. The result were offers that exceeded our expectations in the short time our property was on the market. This attitude toward doing something well will enable you to have a very successful future in real estate. Thank you, Rickesh & Irene Husain Rikesh Ram 0404 091 147 PO Box 196, Mt. Gravatt, Qld, 4122 "
""Dear Rosy, Thank you for your efforts and support in 2007...it is much appreciated.""
"We are writing to you, Robynne, to express our sheer delight and full appreciation of your rather strong committment during the sale of our home. From the first meeting where you allowed a full understanding of our situation to coalesce into a fully comprehensive and detailed plan of action; we knew we had engaged someone whose professionalism and targeted direction towards our goal, showed cool confidence and trusted determination with a glow of honesty and openness. Even after cooperation between our presentation efforts and your gentle handling of the potential buying public, you were able to maintain your excellent communication stream and an ongoing attention to all detail needed, resulting in a very satisfactory outcome for the excited young buying family and ourselves - sad, but sellers carrying away much valued memories of a fine home. We know that you were very comforting in assuring the buyers of all the potential qualities and attributes of the property. Both Margaret and I are beholden to you for your approach. We wish you a happy realisation of your success and an accepting acknowledgement of a very well done task from a personality and character, well developed and sharply honed. With much admiration and a deep well of thanks we will remember you. Margaret and Fred Winters"
"When we decided to sell our house in Tarragindi, we had the difficult task of deciding which real estate agency we would use to sell our property. Our decision to use Ray White Annerley was primarily based on the qualities we identified in Scott Bramall and I am glad to say that we feel we made the right decision. Scott’s dedication, enthusiasm, negotiation and communication skills were responsible for creating genuine interest in our property and the final price we achieved was very pleasing. We would highly recommend Scott Bramall and Ray White Annerley to anyone looking to appoint a real estate agency."
"When selling my land in Soden Street Yeerongpilly I had to decide between 4 agents, some of which I have dealt with in the past. I gave the listing to Scott due to his belief he had in himself to market and negotiate the sale for the price I wanted. He did sell it where other agents doubted the price I wanted. He not only sold it for me but also achieved a better price than I even expected. During the whole sales procedure, Scott kept me informed of all enquiries and up to date with all the buyers. Once the land settled I employed Scott to conjunct with other agents out of his area to purchase my family dream home. He helped me come to terms with the market and prices. This was as important to me as selling my property. I would not hesitate to recommend Scott to any of my friends or family. I would only use Scott for all my real estate needs in the future. "
"We, Barry and Catherine Davison, wish to express our thoughts on the marketing and subsequent sale of our home.We engaged Flo as our representative after consulting with five other agents. What impressed us immediately was her down to earth ap¬proach to pricing (no up in the clouds, over the top to get the listing). We were very happy with the advertising, photography and open inspections"including evening, in fact the entire marketing package was brilliant. On a more personal level we found Flo to be a tireless worker, she kept us informed at all times, plus written reports. She was sympathetic to our feelings of stress and our reluctance to be selling our beautiful home. The most outstanding of all was the way Flo handled the closure, how she brilliantly managed a nervous and delicate buyer to finally present us with an unconditional contract. We will be thrilled to recommend Flo to our friends, family and neighbours." "
"" Flo, Just a short note to thank you for selling my uncles home in Horatio Street, Annerley in the short time of just two weeks, and with the added bonus of a cash, unconditional contract. I found your service to be excellent and I very much appreciated your regular feedback following any inspections. I would certainly have no hesitation in recommending you to any clients or friends who were looking to either purchase or sell in your area. Thank you and the Ray White team for a job well done.""
""Flo Chapman sold our home to us approximately six years ago. Since then, she has been in regular contact with us (without being pushy), which impressed Michelle and I very much. Flo sold our home recently, with an absolute minimum of fuss. We sold after a short time on the market and were impressed with Flo"s easy style, strong negotiation skills and professional manner. Flo put in the hard work to sell our home, something we both appreciate and would recommend her services to any potential seller." "
""Just a quick thanks and appreciation for your excellent service. So, thank you once again and I have no doubt we will use your service again and again and will have no hesitations in referring you to others." I have dealt with aqents for many years and not once I received such service provided by you,You had your mobile phone switched - on each time I phoned and you answered my questions and queries in a timely manner. Professionalism is what it is about and this was reflected from start to finish. "
"To whom it may concern, Patrick and I recently purchased a property with Marjan Rafiee, Ray White Annerley and were very impressed by the level of professionalism that Marjan displayed through the entire process. Purchasing a property can be a very stressful time and we have experienced that in the past however Marjan assisted us promptly with any enquiry and assistance that we required. We would like to thank Marjan for her exceptional customer service and delightful personality."
"When looking to sell my property, I was hoping that I would have a real estate agent that would be courteous and able to give me reasonable service. You could imagine my surprise and delight when I contacted Rosy Tang from Ray White Annerley. Rosy put meaning behind the phrase ''go the extra mile''. Her service was faultless and her attention to detail could not be outmatched. Rosy was very sensitive to my requests and showed utmost professionalism throughout the sale process. I have no hesitation in recommending Rosy as a fine choice of real estate agent. I really appreciate all that you have done."
"Rosy, Thanks for everything. Looking foward to working with you again."
"Our sincere thanks for a job well done."
"You are such a legend! We are so impressed with your work. "
"Thank you for your support during the sale of our property in Moorooka. Your professionalism and willingness to help me was greatly appreciated."
"Lyn, What a price! Your negotiation skills are second to none."
"Thank you for making the sale so easy for me, from listing my unit right through to day of settlement you kept me informed."
"On behalf of the Cassidy and extended families I would like to say ''thank you'' so much for your kindness shown to our families. We appreciate your generousity and friendship which you have shown us over the years. We would also like to commend Flo Chapman on her caring and professional attitude when dealing with us. Flo took her time with the perspective buyers and organised a good marketing paln for the sale of our family home in Collins Street. The auctioneer, Haesley Cush, certainly did a wonderful job on the day of the auction by encouraging the bidding in a professional yet friendly manner. He''s a credit to his profession. Again, our thanks. F Guthrei on behalf of the Cassidy Clan and Extended families."
"We would like to thank you for taking the opportunity to sell our home and producing fantastic results. We greatly appreciate all the work that you have done for us and we look forward to dealing with you again in the future. "
"I would like to thank you on behalf of my wife & myself for the excellent work you did on selling our property at Acacia Ridge last week. It was a very simple procedure of us contacting you & discussing the relevant details of the sale & then letting you go to work from there. It was a true pleasure having you working for us without us having to worry about any details as you had all bases covered. I was very impressed by the fact that we actually made more money on the sale than we expected & you had at least 3 buyers waiting in line in case one deal fell through. A very professional attitude at all times & we would not hesitate to call you to sell any other property we may wish to sell in the future."
"In mid January we discovered a home that suited our needs and decided to buy it. In order to buy the property we had to sell our residence. We were shown the home by Ann Robinson from Ray White, Moorooka and five days later, through Ann we had negotiated a price with the owner and set the wheels in motion. At Ann’s suggestion we decided to auction our property and now just 5 weeks later we''ve sold our house for a price we were happy with and are now moving our belongings into the new home. Throughout this period Ann gave us her full attention and always kept us appraised of the situation as it stood. Nothing was a problem for her, and all of our enquiries were dealt with promptly, every email and phone call returned in the same manner, whether it was Thursday night or Sunday morning. What can sometimes be a harrowing experience was often made light of due to her effervescent personality. In short. We found Ann friendly, honest, helpful, and available virtually anytime and importantly to us not overbearing. We couldn’t be happier the way things went and are more than happy to recommend her to anybody wanting to buy or sell a home."
"Just a note to say another VERY BIG THANK-YOU! You made the sale of my house quick, easy and stress free. I could not have believed I would get my full asking price after only 2 days of my house being placed on the market. You promised me you''d get the best price possible in the shortest amount of time possible, and you delivered! Well done. You acted professionally, yet your personal attention to my property gave me full confidence in you. I would definitely call upon your services again in the future when I sell my next property. Good luck to you in the future. You have renewed my faith in Real Estate Agents! "
""Dear Bernadette, Tammy & I would like to express our sincere thanks for your efforts in securing the sale of our investment property in Roclea recently. We were advised that you were a specialist agent working in the Rocklea area and we soon discovered for ourselves that your understanding and insight into the local market is second to none. Your diligence and professionalism left us feeling completely satisfied in every respect and we would have no hesitation in recommending you as a preferred selling agent in the Rocklea area and surrounding suburbs. Once again, thank you for all your efforts. We would also wish you and the team at Ray White Moorooka a very Merry Christmas and a safe and prosperous New Year." "
""Prior to selecting a sales consultany, we vigilantly monitored the real estate market within the area, to identify the success rate of the various local agencies. Bernadette Howe featured predominantly and more significantly, appearde capable of acheiving a successful outcome where other agencies had failed. After our initial meeting with Bernadette, we felt confident that our decision to engage her services would prove judicious. Bernadette displayed a willingness to discuss and explain all aspects relating to the ''Appointment of Real Estate Agent'' contract, particularly the associated costs. She demonstrated a capacity to present an attractive, yet economically viable marketing strategy and encouraged input from the vendors. Bernadette''s vitality and passion for real estate was refreshing and she possessed an ability to focus her attention on the positive aspects of our home, providing us with regular compliments about its character and specific features. Bernadette contacted us regularly and promptly, supplying progressive reports relating to all developments influencing the sale of the property. We met with Bernadette personally on several occasions to discuss issues pertinent to the sale of our residence. We found her willing to amend her daily schedule to accommodate our availability and she would arrive punctually, thoroughly prepared. Bernadette possesses an amiable disposition that enabled her to expeditiously establish a rapport with us, and one based on mutual respect. She was an accomplished conservationist willing to share her expansive sales knowledge and experiences, yet always within a professional context. Bernadette displayed commendable commitment to the sale of our home and was subsequently required to excercise impressive patience and conviction. Her adroit negotiation skills ensured that a successful sale was negotiated. We extend our personal gratitude to Bernadette for honouring those specifications stipulated in the ''Ray White Moorooka Sales Service Guarantee'' and thank her for exemplary personal and professional service.""
""It was a privilege and a pleasure working with Bernadette Howe. Bernadette assisted us in both the purchase and sale of a property and was an excellent negotiator and coordinator for both projects. She is highly skilled in editing genuine buyers from the mildly curious and also in meeting the needs of the customers. In our case the purchase process was very quick which was what we needed and the sale equally so""
""Dear Bernadette, We want ro thank you so very much for all the attention you''ve given to the sale of our house. You have put in so much extra to assist us. We know that you have many other clients to deal with but you have made us feel that you have been working ''soley'' for us & that we have been very special. We are so happy that we chose you to work for us and we apologise for any stress the whole ordeal has caused. We especially enjoyed your 'hands on' approach with my husband. You are a very special & lovely person & we have been blessed to know you & of course our Kandy adores, she only has to hear your voice & she gets excited. Also thanks to your understanding husband. We love you.""
""Dear Ms Howe, With reference to our recent purchase of an investment property at Acacia Ridge, we would like to thank you for your assistance and professionalism. We have dealt with a number of real estate agents and found you to be a ''cut above'' the rest in taking the time to gain a genuine understanding of the type of property that we were looking for. We feel that this saved us time and resulted in us making a very good purchase that we are very happy with. We thank you for keeping us informed every step of the way and assisting us with the relevant paperwork and administrative requirements that we had previously not considered. We definitely felt that you were working for us, as well as the clients you were selling for. We look foward to dealing with you again in the near future to purchase our next property.""
""Firstly let me thankyou for a job well done. The way in which you handled the sale of our property was exceptional and I would recommend you to anyone. Best wisahes for the future""
""During the course of selling our home at Yeerongpilly, Bernadette provided a very professional srevice and created a sensitive, friendly and enjoyable relationship with my wife, daughter and myself. Her attention to detail, particularly with respect to feedback on progress with prospective buyers was commendable.""
""Many thanks for efficient & professional manner in which you handled the sale of our house""
""We approached Bernadette to list our house after we completed an unsuccessful listing with another agent. After watching other houses for sale in our area, we wanted to see what Bernadette could do because she seemed to sell houses that had been sitting on the market for a while. Although a difficult time to sell in the second quarter after interest rates went up, we were impressed that Bernadette had around 30 groups come through to view property. The amount of activity she created gave our house great exposure, and the best chance of selling on its'' merits. We were satidfied with our sales price and happy that she got things moving so quickly. Trusting an agent with an asset like your home is very difficult in this day and age, buut Bernadette employed a friendly, low-pressure approach and kept us up-to-date at all times during the listing""
""Stan & I would like to thankyou for the successful outcome of the sale of our home. We would feel it a privilege to recommend you to other sellers. You were always cheerful and well presented as a marketing agent for Ray White Moorooka.""
""Dear Judith On around the 22nd of December 2004 I had the pleasure of listing my rental property with your real estate agency. I would just like to pass on my appreciation in relation to the very professional service provided by your company and your staff in particulat Jan from the rentals section. Even though I only wanted to find a tenant and take the management over myself you didn''t hesitate in helping us out. The service was quick and a quality tenant was located in good time. Please pass on my thanks to Jan""
"Dear Jeff We wish to thank you for all your dedication, commitment and consistent effort in the marketing and subsequent sale of our Salisbury home. The result you have achieved in what can only be described as a turbulant market at present is testimony to your expertise and knowledge in the real estate industry. For a young man such as yourself your professionalism and integrity is beyond your years and we can only see a great future ahead for you, it has been a pleasure to deal with you. Should anybody wishing to buy or sell property in this pocket of South West Brisbane Mr Jeff Doherty of Ray White Moorooka would be my highest recommendation as a Sales & Marketing Consultant. Jeff delivers honest and up front information in a timely manner while listening to the client and keeping their best interests at heart. Thank you Jeff, and all the very best for a prosperous career for you. Sincerely, "
""We, Barry and Catherine Davison, wish to express our thoughts on the marketing and subsequent sale of our home.We engaged Flo as our representative after consulting with five other agents. What impressed us immediately was her down to earth ap proach to pricing (no up in the clouds, over the top to get the listing). We were very happy with the advertising, photography and open inspections"including evening, in fact the entire marketing package was brilliant. On a more personal level we found Flo to be a tireless worker, she kept us informed at all times, plus written reports. She was sympathetic to our feelings of stress and our reluctance to be selling our beautiful home. The most outstanding of all was the way Flo handled the closure, how she brilliantly managed a nervous and delicate buyer to finally present us with an unconditional contract. We will be thrilled to recommend Flo to our friends, family and neighbours." Barry & Catherine Davison Annerley QLD " Flo, Just a short note to thank you for selling my uncles home in Horatio Street, Annerley in the short time of just two weeks, and with the added bonus of a cash, unconditional contract. I found your service to be excellent and I very much appreciated your regular feedback following any inspections. I would certainly have no hesitation in recommending you to any clients or friends who were looking to either purchase or sell in your area. Thank you and the Ray White team for a job well done." "
""Flo Chapman sold our home to us approximately six years ago. Since then, she has been in regular contact with us (without being pushy), which impressed Michelle and I very much. Flo sold our home recently, with an absolute minimum of fuss. We sold after a short time on the market and were impressed with Flo"s easy style, strong negotiation skills and professional manner. Flo put in the hard work to sell our home, something we both appreciate and would recommend her services to any potential seller."
""Dear Tim, My friend Julie Taranto & I recently decided to sell our investment property at Acacia Ridge. After some research your agency was chosen due to your positive results. I would like to take this opportunity to thank your ''special'' agent Meagan Brown. At all stages during the marketing and sale process Meagan kept us updated and informed. She always had consideration for our tenants. Her outgoing and brilliant personality made what I can imagine could be a harrowing experience for some the most pleasant experience for us. Once again congratulations and thank you for having someone like Meagan available to your clients.""
"Recently we sold our home at Tarragindi through Ray White Moorooka and would like to share our appreciation for the efforts of Julian Rajah and Mani Steffen. We were very happy with their knowledge which enabled us to sell our house within 6 weeks of it going on the market. Julian and Mani were able to give us good advice on the value of our property which attracted a number of potential buyers, as did the open house viewings they conducted. At the end of it all, we were very happy with the final price that Julian and Mani negotiated for us with the buyers"
"We were in a position where our property had been on the market for 6 months and had not sold. We decided to switch to Julian and Mani as we didn''t beleive that our agent was working for us. Julian and Mani conducted business in a very professional and friendly manner and within 2 weeks our house sold at full list price. We strongly recommend Julian and Mani to sell your house. "
"Dear Craig, Many thanks for selling my mother''s home in Charmaine Street recently. Mum is in her eighties and her failing eyesight meant she had to sell the family home of almost 50 years and move into a retirement village. She had never sold a house before and had little idea how to go about it and as I live interstate I could not be around much to help. I was really impressed with the way you carefully handled her needs and sensitivities while at the same time acting so professionally with me and all the potential buyers. As you know, we tried other agents in the area, but you and your team outperformed them hands down. You had a contract at a good price within a week, and a backup contract in place as soon as the first contract looked like it might not complete. Throughout the process you kept me informed of progress on a regular basis and even helped Mum select a mover, she always felt very comfortable with you and your team "They are all such nice people" she kept telling me. Thanks again for all the help you gave us."
"At first, like most people, I was really annoyed about having to engage the services of a Real Estate Agent to sell my house. That was until I met Craig Kenny from Ray White Moorooka. I happened to stumble across Craig by accident as he answered the phone instead of the agent I was chasing. This was to my advantage. Instead of palming me to another agent, Craig listened to my concerns and set about there and then finding me a suitable house. I have often heard Craig mention that he likes to connect people with the right house and this was truly the case with our purchase. I remember clearly Craig (the same night) picking me up and taking me to a house near by to see if it was the right one for my family. Within seconds Craig could sense that I hadn’t connected with the house and rather than try to push a quick pressured sale, he simply put me in the car and took me to something more suitable. By the end of that evening I had inspected a house and thought that this would be enough for Craig for one night, but instead he insisted on conducting a market appraisal at about 8pm that night over a cup of tea and a chat. Craig delivered an honest market appraisal. Incidentally, our house sold for pretty much what Craig had predicted. Craig was helpful in creating a marketing plan driven by our needs with our “flavour” but appropriate to the marketing image of Ray White, it was refreshing to be able to personalise our sale and not to be governed by a standard impersonal sale strategy. Craig was paramount in organizing letter box drops newspaper advertisements and “open houses” until the house was “under contract”. Craig was even willing to conduct an open house mid week. Furthermore, He put my mind at ease during the building and pest inspections. I found Craig to be extremely approachable, open and honest and informative at each stage of the sale. One of Craig’s most desirable traits is that he takes the stress out of buying and selling a property. I would strongly recommend Craig to anyone looking to buy or sell property. Yours Sincerely, "
"I would like to personally thank you for the patient and pleasent way you dealt with me and my 93 year old mother, during the initial appraisal and subsequent sale of mum''s home. You listened to an old lady, spent time with her and gave her the confidence in you and your company. Then listed the property so she felt confident you would get the best possible price for her, even though another agent was adament that a sale around the listed price was not possible. It certainly was possible as you sold the property for $5,000 more than the price he would have reluctantly listed it for. This sale taking place some two and a half weeks after the property was first listed. Craig on behalf of my mother and myself I would like to thank you and your team for not just the professional way you handleed the sale. But the friendly nature of you and your team from when I first went into your office and all the time during my dealings with you all."
"Dear Craig, When I contacted Ray White at Moorooka I was still deeply grieving my mother''s sudden and unexpected death. Nevertheless, I knew that the only sensible option for me was to sell the family home. After all I now live in Austria. The moment you, Craig turned up at ''my'' home in Mayfield Road, Moorooka I immediately, instinctively felt that you were the right person to sell the property for me. Your professionally arrange information folder was very impressive and was a sign of your competence and experience. You understood how important it was for me to find the right people to sell the family home to and you guided me and supported me all the way. Many thanks too for the professional photographs that you took of the house. They are now all I have left of the family home (apart from my memories) and I will always cherish them dearly. With your expert help I was able to sell the house promptly and to leave it behind in the knowledge that it is now in the good hands of the buyers."
"To Whom It May Concern, I write this in appreciation of the professional and friendly conduct of Mr. Craig Kenny of Ray White at Moorooka in the matter of the sale of my property in August 2006. His friendly attitude and attention to detail ensured that the sale went ahead smoothly and event free. The degree of stress associatedd with a property sale was kept to a manageable level due to his proficient and pleasant approach. A very agreeable outcome from contact with Ray White and Craig Kenny. Thanks to both for your input and May all enjoy a Merry Christmas 2006"
"In September of 2006, we made the decision to sell our family home. Ten years prior, we had a less than satisfactory experience with a real estate agent, so we were notlooking forward to dealing with one again. But enter Ann Robinson. So different from every other agent we met. We put the sale of our house in Ann''s hands. With in seven days, Ann had secured the price we wanted for the property. In our experience of dealing with Ann, she was since re, honest, reliable. She worked hard to achieve the outcome we wanted. Should we ever be looking to sell another property, we would have no hesitation in contac ting Ann again."
"I was delighted with the sale of my property. Jeff Doherty will handle all my real estate business"
"Like our friend who gave us Jeff Doherty’s name originally, we would not hesitate to highly recommend him as an exceptional estate agent."
"I was extremely happy with the selling program and I was particularly impressed with your sales team’s personal efforts which demonstrated great attention to detail. I wouldn''t have done anything differently and would be happy to recommend Jeff Doherty as my agent of choice"
"''Dear Jeff, I would like to thank you for your professional advice and guidance you gave me in selling my home in Douglas Road Salisbury. I was 100% confident in accepting your advice to sell my home by Auction & it was extremelysatisfying on Auction day when it sold ''under the hammer'' along with the Auction terms & conditions. I feel we acheived the best price in the market place and I would like to thank you for the professional service & commitment you gave me in selling my home''"
"Your support leading up to the Auction was without fault. The auction itself was an outstanding effort"