Testimonials
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I recently sold my town house in Annerley through Ray White. The real estate agent was Roger Carr. I wanted to communicate how pleased I was with the service Roger provided. He was very efficient and professional. He was easily contacted and always returned phone calls. He coundn't have been more helpful. Selling a property is very stressful but Roger made this process as easy as humanly possible. Thank you
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We would like to commend Roger Carr from Ray White Annerley for his fantastic communication, care and professionalism in managing the sale of our 5 townhouses during construction. Under extreme pressure he made us feel at ease that our development was in good hands and sure enough Roger sealed the deal with each of our properties in a matter of weeks. His dedication to succeed and his continues support and positive attitude until all townhouses were sold brought us much peace and assurance as we strived for a quick sale. So Roger thank you for always having our best interests at heart and we also appreciated all the work you did to achieve the best possible results keeping both us as well as the purchasers happy. You did an excellent job and we wont hesitate to recommend you to our friends, clients and colleagues.
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To whom it may Concern
I am sending this letter to express my sincere appreciation for Marjan Rafiee concerning her excellent professionalism and work ethics. Marjan has taken care of selling my property situated at 11 Althea St, Salisbury. I have to mention that I am very pleased with her performance and skilfulness. I have bought and sold properties before and have dealt with many real estate agents, but Marjan was exemplary in her duties. I knew selling my house would not be easy, as it needed renovation and lots of tidying up. I have spoken to quite a few local agents and have observed the market trends over a period of time. As most home owners would want, I wanted to sell mine for the top dollars, but it seemed difficult, while talking with some ofthe local agents. But Marjan has taken personal responsibility and has worked hard to make my selling process a breeze. Her insight into the building industry, interior design and advertising were very handy to fetch good value for my property. All her inputs and advice were crucial in selling my property and most importantly she was reliable and honest, for which I have chosen her among dozens of other local agents. Of course her negotiation skills, communication skills and punctuality are highly commendable. I wish her well in her career and will certainly recommend her to all my friends and clients.
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Dear Peter
Many Thanks. I have no complaints about how you and Sam have handled everything to do with the sale of my house. It has been conducted with the minimum of fuss, which suits me down to the ground
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Hi Roger,
I know that this is a rather delayed comment that reflected our feelings in regard to the sale of Passchendaele St.We had observed Roger during the sale of the house opposite to ours well before any personal dealings of our own. When he knocked on our door we invited him in because we were ready to sell. Roger presented us with an approach to selling which we were not too sure of. His enthusiasm and singleness of mind swayed us to say OK let’s try it. It sounds like an adventure. We accepted Roger’s advice regarding photos and their impact on potential buyers. The photos had to be professional. When the photos arrived they were so good we wondered why we were selling at all. Roger always gave himself 100% to the job. He was contactable any time and kept us informed at every step of the way. The response to on-line adverts plus the local paper was immediate. The pace at which things happened was exciting. We had 5 written offers within a fortnight. Our final selling price was $10 000 above our asking price. We had a few concerns with building inspections. At this time Roger was very reassuring and gave us the support we needed. The sale did look shaky at one time however Roger always kept the lines of communication alive and the sale went ahead. We enjoyed the adventure. Thanks Roger for doing a great job.
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Thank you for selling my Aunt’s house, you got us a great price, more than we thought, you were so helpful, considering the short time to do so, I would recommend your services to anyone, it was so exciting & I will always remember you for your kindness to us & Aunty Irene Brown.
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Dear Peter,
Sale of Residence — 19 Abercorn St., Runcorn.
On behalf of my wife, Pearl and myself I wish to record our sincere thanks for the way you handled so efficiently and so professionally the sale of our property at 19 Abercorn Street, Runcom. I well remember that morning in early May 2010 when you came to 19 Abercorn Street and outlined your plans for selling the property. Your assessment of the
property market in Runcom at that time was "spot on" and your recommendation of the asking figure for the property, backed up by examples of recent sales in the area,
quite staggered me. I was very sceptical at the time that the residence would sell quickly for such, in my opinion, a high figure, and was delighted when you brought along a Contract of Sale for completion on 29 May 2010, Thank you again, Peter, for a job well done. I would have no hesitation in recommending you as the Sales Agent to sell any other property, irrespective of location.
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Roger
We were excited to see the “sold banner” go up on the sign and thought we would again say thankyou. As you know we originally listed with a real estate agent who gets most of the sales in the area as part of a “team”. Unfortunately we came to realise over the 4 week agreement with that agent that the level of service was not as we would have hoped. You turned that around from the moment we signed with you. As you know the house sold very quickly but the thankyou is more for your attention to detail and level of service. We could not fault either. We will recommend you to any prospective vendors. We also hope that the “before and after” shots of our house help to inform people of the importance of quality photographers and the possible use of display furniture.
Thank again
Deborah and Michael Nicolson
32 Douglas Street
Yeronga
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It is my pleasure to recommend the services of Sam Skinner of Ray White Annerley, who recently achieved an excellent result marketing my property. My property had long term tenants in place at the time of selling, so presented some unique challenges in marketing. Sam proposed a marketing plan that suited the property - there was no pressure to undertake expensive advertising campaigns, no unrealistic promises and no inflated valuations. Sam successfully negotiated weekly open house inspections with the tenant, and regularly stayed in touch. My property sold well above my expectation after the first open house.
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Dear Peter,
I would like to thank you making my 1st home purchase such an easy process. You always made me feel important and you were always just a phone call away.
I imagined buying my first home would be a stressful time for em, however, you made it anything other than that!!!
Thank you for helping me find and buy my first home, which I totally love! I appreciate every thing you did!!
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Hi Sam,
I was highly impressed with your service. You were extremely approachable and helpful and responded to all my enquiries promptly and thoroughly. Given I was a first home buyer you managed to make the process easy and less anxiety provoking.
Thanks very much for your assistance.
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RE: 16 Sarah st Annerley
It is our absolute pleasure to provide a reference for Peter Elisseos. Peter has exceeded our expectations at every turn - from the moment we listed to well after we sold the property, he has been focused on our needs, our requests, and our sale. We always felt totally looked after and totally at ease with every step of the process (even the unfamiliar process of the auction) knowing that Peter was there to guide, advise and get the best possible result for our place. Not only is Peter exceptional at customer service, he is a thoroughly decent, ethical, person who sets very high standards and is very dedicated to meeting them. Peter, we would be delighted to recommend your services to any prospective seller, and in fact, we already have.
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Dear Peter,
We sincerely thank you for all your efforts in selling our property for us. With our initial reservations about an auction process, we appreciated the time you took to explain all the intricacies of the auction versus private treaty options, while still allowing us to make the decisions. The auction process was painless and hassle free for us. We highly commend your diligence in following up on potential bidders. We appreciate the continual feedback and personal touches that in our opinion make you stand out professionally. Thanks once again for smoothing out all the processes involved in the sale of our house and for bringing it to a fruitful and rapid resolution.
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Hi Sam
Just a few words to let you know our appreciation in the sale of our home. You were professional at all times and made the process personal, maintaining contact with us throughout. We were happy with the sale price of our property and the quality of the advertising and photographs. Thanks again for your help!
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“Sam, it was all the little things you did that helped me trust you and feel confident that the property transaction would happen smoothly, which it did”.
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Our dear friend Peter,
Thank you so much for your help in selling our home in a short period of time. Great service. Keep up the good work.
We will recommend your service to our friends and relatives.
cheers!
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Dear Peter,
We would like to take this opportunity to thank you for all of your hard work both in the purchase of our beautiful new home in Moorooka and the sale of our old home in Sunnybank Hills.
It took us quite some time to find the perfect house and once we did we were so impressed with your honesty, hard work and professionalism that we signed you up to sell our house even though it was suburbs away from your usual area. We could not have made a better decision with our Sunnybank Hills home being sold within 24 hours of the first open for more than list price.
Throughout the stressful experience of buying and selling at the same time you were our saving grace with your wealth of knowledge and experience combined with patience and understanding.
Once again Peter we can't thank you enough for making this whole experience a delight. You have a winning combination of personality, integrity and passion in all you do. We have since recommended you to a family at Macgregor who have also engaged your services and would not hesitate to provide further recommendations to any other prospective clients.
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Hi Sam
Once again Sam can't thank you enough for making the whole experience a delight. It is so obvious that you will have an extremely successful career ahead, you have a winning combination of personality, consistency, integrity and passion in all you do. Please do not hesitate to contact me should you wish my recommendation to any prospective client. I wish you all the best.
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Dear Peter,
RE: Settlement of 12 Barr Street, Tarragindi
Now that the sale of my uncle's propeny has settled, I wanted to express our heart felt appreciation for your very professional, friendly and conscientious handling of the marketing strategies, auction and sale of our property.
Your professionalism, expertise and marketing ability is exceptional, Your preparedness at our tirst meeting absolutely impressed us and your ongoing regular emails, telephone updates and open house follow up activity reports kept us fully informed throughout the marketing campaign.
In addition we wish to thank you for taking the time out of your busy schedule to visit my uncle at his retirement home. He enjoyed your visits and appreciated the good information and the simple way you explained things to him. This certainly made him more relaxed about selling the family home and more included in the process and strategies.
The sale result exceeded our expectations. I feel sure this was totally due to your immense effort in working the floor on auction night which facilitated the rapport between Haesley, the auctioneer, and the bidders and their advisers.
Thank you again Peter and our very best wishes for good health and fortune to you and your family, and to your continued success in your career."
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Dear Sam,
I would like to thank you for all of your efforts in selling our house at 9 Allandale St, Salisbury. You came highly recommended from my next door neighbour (David Aust) after selling his house. To be honest, I wasn’t interested in selling my house until I found out how much you had sold my neighbours for. After discussions with other real estate agents I was impressed with your openness and honesty which was why my wife and I were willing to sign on with you as a sole agent. Through the advice you gave us after our first meeting (in regards to setting up our house to be sold), combined with your thorough sales plan, we were able to sell our house after two days on the market. I have since recommended you as an agent to several people and will continue to do so in the future.
All the best for the future.
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Dear Peter,
Least you think we are an ungrateful couple I write to explain that our delay with this letter has been caused by ill health of us both. I recently spent some time in Greenslopes Hospital with severe lower back pain.
Vivien and I wish to thank you for your professional expertise and marketing ability in the successful sale of our house. In addition we wish to thank you for your gifts and festive greetings which we sincerely appreciate.
Our former neighbours Peter & Jan Hegarty have told us you successfully concluded the sale of their property. So an excellend result for the Weal Avenue neighbours: Congratulations!
Thank you again Peter and our very best wishes to you and yours, and for continued success in your career combined with good health and good fortune.
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To Sam,
Thank you for your assistance in the purchaseof my first home. I felt comfortable with your service and I was glad that you helped me with the contract & clearly explained what was neccessary in purchasing a home. I appreciate that it was a big decision for the elderly lady who was selling the home & had been there for 47 years, but glad that I was able to purchase a quality solid post war style home in a growing area like Salisbury. Glad that I was kept informed through the process of buying the home and I would definately recommend your service when buying or selling any home.
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Dear Ray white Annerley management,
I am writing this letter to thank Mr Peter Elisseos for his warm hospitality service to me during the purchase of the property on 168 Beenleigh Rd Sunnybank. In the entire purchasing progress, Peter provided great professional advice and also he gave me enough patient and understanding. As a young man and new immigrate, it is very hard for me make decision about purchasing the property, and I would believe it is the one of the biggest decision that I have made. So, such help that Peter has given me is very important. I will recommend Ray White Annerley to my other friends.
Thank you very much again.
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I would like to thank Kim Wallace for his efficiency as the selling agent in regard to the property that I bought recently in Moorooka. I found Kim to be friendly, open and honest in his approach. He shows a genuine enthusiasm for his dealings in realestate and he provided excellent customer service -no question or request was too difficult. I was impressed with the way that he communicated with both myself and the seller in order to overcome any potential problems. The whole process was trouble free . Kims pleasant and professional manner ensured that the transaction proceeded without stress. Thank you Kim
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Dear Roger,
I'm writing to express my gratitude to you for the sale of my Fairfield property in November 2009. Your performance and dedication
have astounded me and far exceeded the somewhat cynical expectations I had of real estate agents.
After initially considering budget agents, I decided I would get far better value for money from a full service agent, and set about
interviewing the main agents in Annerley. On meeting you I remembered that I had previously seen you in the area working late for your other clients, and I remembered your drive and energy. I found that when I first approached you about selling my property, you
again communicated your enthusiasm, exuded confidence, provided me with a convincing explanation of your unique approach which
gained my confidence, and so my decision was made.
My confidence was well placed, and in spite of a tough market and some setbacks, you provided a number of positive surprises. My property appeared on radio, TV and in print simply because of your connections and reputation. I can truly say that the exposure was massive, and you presented the property in such a positive light that I was surprised.
Of course, I would have loved to sell the property for millions of dollars more, but in the end, I was very happy with the price achieved under the tough market conditions, and I am certain you earned every cent of your fee and more.
Keep up the great work and I will certainly recommend you wherever I can.
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To Sam,
We wanted to thank you for your help in purchasing our first home. It was a big decision and at first we thought that we would have missed out on the opportunity to purchase in Salisbury as there were many contracts and interested people looking to buy however we were delighted that you kept us informed.
As one contract was not completed we were able to make an offer and get a great home in an area that is showing good growth.
We would tell anyone thinking of buying or selling as you were nice to deal with and we were both very happy to recommend your service.
We wish all the best.
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We recently sold a property for the first time and we thought it was going to be a daunting and tedious process. Not with Ann Robinson - she got us the exact price we were after and made the whole thing so easy. She was always very friendly and personable but what we appreciated most about her was that she just 'told it like it is'. This alone gave us the confidence that we'd get a great result, and we did! Many thanks Ann!
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To Sam,
I wanted to thank you for help in getting my home sold. It was a decision not made lightly however with your persistence and dedication to helping me achieve the listed market price made me more than happy.
Selling my house was an exhausting task; however with your help made it easier & I was always kept up to date with changes that came to hand and your commitment to my property, helping even over the busy Christmas break I was glad for you to represent my home. I would recommend you to anyone thinking of thinking of selling as you were very trustworthy.
I wish you all the best in your real estate career and would recommend your service to others.
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We needed to sell our investment property in Brisbane, it was a quick decision and needed some fast work by an agent to promote the property. We live in the ACT so nearly all communication was by phone and email. To complicate the situation we were travelling overseas within a couple of weeks of the property going on the market. I sent an email to agents in the area asking them why I would use their services to sell our property and the most comprehensive reply came from Peter Elisseos. The very best and professional service started from that point. Peter worked with us, the tenant and the property manager to ensure a smooth process and ensure all were all kept well informed. A couple of days before we left for Europe Peter gave us the good news, we had sold the property, we were very pleased with the price. He was able to organise the contracts and payments all to be made within days of our return. The whole process worked efficiently and all participants kept well informed. Well done Peter your service and professionalism exceeded our expectations
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"Dear Sam,
I just wanted to thank you for your efforts in helping me purchase of my first home.
It was a big decision and your enthusiasm & encouraging me to be present at the building and pest inspection gave me peace of mind in purchasing.
I would recommend you to anyone thinking of real estate as were glad I chose to buy with you.
I wish you all the best in selling to others.
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"Sam was always cheerful, friendly, and most importantly, professional with all dealings with us. He did not do only what was needed to sell the house, he went the extra mile with everything he did. We could not recommend Sam highly enough for the work he did in selling our property. We previously engaged another agency to sell our home however after three months and no sale, we chose to use Sam’s Skinner service and were impressed as we had two offers after the first week, negotiated and accepted one contract. 21 days later we were sold and ready to move out
Thank you Sam and best wishes for the future.
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"When we decided to buy a home in Moorooka we had been searching for quite some time, we found a home on the market that suited our needs. When we sat down with the agent Sam Skinner from Ray White Moorooka he made the buying process comfortable for us & even though we paid more than what we wanted to at first, we were very happy with the purchase & he kept us informed with changes that came to hand. Wish Sam all the best and if you are a buyer looking for the right home, Sam will continue to keep you up to date & go that extra mile."
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" My partner and I chose to place our property on the market back in 2007. The agent we placed with proved very unsatisfactory in both their marketing and subsequent rental management. After a long drawn out episode of bad approaches and no success we took the property off the market. After 3 months breather we decided to try again with a new agent.
I walked into the Ray White Annerley office expecting more of the same I had experienced before, but was pleasantly surprised. I met Melissa Andjic! She was calm, undramatic and very grounded. She actually asked me questions about the property which an agent has to ask if they are to market it successfully and best of all she listened and responded with care. The result was after 2 open for inspections Melissa Andjic had 4 offers in writing which were all within the range of our price objective. We progressed to a contract on our house and had to cancel scheduled opens. All this achieved in less than 3 weeks. We are very happy with the results Melissa Andjic has achieved for us and would recommend and use her again regarding any future properties of ours.
Well done Melissa Andjic and thank you for your stellar work! "
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Dear Sam,
We just wanted to thank you for all your efforts in helping get our unit sold. It was a big decision and your persistence and dedication made it easy. Selling our first home was a daunting task. We were kept up to date with changes that came to hand and with your motivation and commitment to our property, we were very glad for you to represent our home. We would recommend you to anyone thinking of buying or selling as you were very trustworthy and we were glad we chose you.
We wish you all the best in selling and would recommend your service to others.
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To whom it may concern,
Over the last two months my family’s house had been listed with Ray White Real Estate Annerley/Moorooka branch. I am pleased to say it has now been sold. Peter Elisseos and Sam Skinner worked tirelessly to make the sale occur.
Peter and Sam were always in contact, keeping the family informed about the progress of the sale. They communicated to us what the potential buyers were saying about our house. They expressed these views clearly, honestly and with sincerity, so that we were able to gauge the possible buyer’s thoughts about certain aspects of our home. They understood the pride we had in the home we grew up in, and our need to see its value reflected in the sale price.
Over a period of several weeks Peter and Sam were able to present us with several contracts. I applaud their patience, as we did not sign any but the last contract that met the family’s agreed price. Their marketing and negotiation skills were excellent, as they did not let potential buyers forget about the positive aspects of our home. They communicated to us how the negotiations were going in relation to several possible buyers and maximised this leverage to bring to us a sale price that satisfied our large family’s varying views.
I strongly recommend Peter and or Sam as Real Estate agents to be considered when listing or purchasing a house. They are a great team, and made the sale of our family home an easier process.
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To whom it may concern,
Over the last two months my family’s house had been listed with Ray White Real Estate Annerley/Moorooka branch. I am pleased to say it has now been sold. Peter Elisseos and Sam Skinner worked tirelessly to make the sale occur.
Peter and Sam were always in contact, keeping the family informed about the progress of the sale. They communicated to us what the potential buyers were saying about our house. They expressed these views clearly, honestly and with sincerity, so that we were able to gauge the possible buyer’s thoughts about certain aspects of our home. They understood the pride we had in the home we grew up in, and our need to see its value reflected in the sale price.
Over a period of several weeks Peter and Sam were able to present us with several contracts. I applaud their patience, as we did not sign any but the last contract that met the family’s agreed price. Their marketing and negotiation skills were excellent, as they did not let potential buyers forget about the positive aspects of our home. They communicated to us how the negotiations were going in relation to several possible buyers and maximised this leverage to bring to us a sale price that satisfied our large family’s varying views.
I strongly recommend Peter and or Sam as Real Estate agents to be considered when listing or purchasing a house. They are a great team, and made the sale of our family home an easier process.
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We would just like to thank Bernadette & Scott for their help in selling our townhouse. Everything went very smoothly and things happened exactly as they said they would. It was totally stress free and I cannot recommend them highly enough. Our property sold in an amazingly short time and that is soley due to their exceptional skills. Once again thank you both so much and we will be recommending you to everyone we know
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We would just like to thank Bernadette & Scott for their help in selling our townhouse. Everything went very smoothly and things happened exactly as they said they would. It was totally stress free and I cannot recommend them highly enough. Our property sold in an amazingly short time and that is soley due to their exceptional skills. Once again thank you both so much and we will be recommending you to everyone we know
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Hi Sam,
You are insatiable. Thanks for your email reminder on Saturday evening. It is a great opportunity for an investor, however at present, my husband and I are focussing on the contract we currently have in play. I would like to sincerely thank you for your advice, assistance and dedication to helping us find a property. You can be assured that should ever we be looking to sell, you would be first on the contact list! Will be in contact should this contract be unsuccessful.
"Hi Bernadette,
I would like to thank Bernadette and Scott at Ray White Moorooka for all the professional advice and help in selling my property. I was very satisfied with the result achieved at the very first open house. Bernadette and Scott assured the selling process went smoothy and went above the call of duty to arrange all the details, allowing me to continue running my business in North Queensland. This took a lot of stress out of the selling process and I appreciated not having to take the time or expense of travel to Brisbane. I have no hesitation in recommending Bernadette and Scott's services and look forward to dealing with her again in the future. Well done Bernadette and Scott!"
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I would like to thank Bernadette and Scott at Ray White Moorooka for all the professional advice and help in selling my property. I was very satisfied with the result achieved at the very first open house. Bernadette and Scott assured the selling process went smoothy and went above the call of duty to arrange all the details, allowing me to continue running my business in North Queensland. This took a lot of stress out of the selling process and I appreciated not having to take the time or expense of travel to Brisbane. I have no hesitation in recommending Bernadette and Scott's services and look forward to dealing with her again in the future. Well done Bernadette and Scott!
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It was a pleasure dealing with the team at Ray White. Melissa Andjic went above and beyond all expectations that we had. Her continued effort and communication with us kept me extremely informed and confident throughout the selling process. I would recommend Melissa to anyone that was selling their property. Thanks again.
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Dear Bernadette and Scott,
With the sale of the house behind me, I reflect on the whole procedure, and owe great thanks to both of you, for making the whole process so easy and stress free. On a personal level, I was somewhat sad, putting on the market the house in which I grew up, and which had been in the family for sixty eight years. You were understanding and kind and gave the support one would give to a friend. Professionally, your service was excellent. You kept me informed of all activities by meeting in person, by telephone and e-mail. Just before the auction, the clear explanation of what to expect, helped reduce my level of anxiety at this, my first auction.
Once again thank you very much for your professional excellence, and the personal attention.
"Dear Bernadette and Scott,
With the sale of the house behind me, I reflect on the whole procedure, and owe great thanks to both of you, for making the whole process so easy and stress free. On a personal level, I was somewhat sad, putting on the market the house in which I grew up, and which had been in the family for sixty eight years. You were understanding and kind and gave the support one would give to a friend. Professionally, your service was excellent. You kept me informed of all activities by meeting in person, by telephone and e-mail. Just before the auction, the clear explanation of what to expect, helped reduce my level of anxiety at this, my first auction.
Once again thank you very much for your professional excellence, and the personal attention. "
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Dear Peter,
Thanks again for meeting with Emele and myself at the property last night.
After our meeting, my wife and I actually had a conversation about you and, interestingly, we were exactly of the same impression. We have dealt with quite a number of real agents in our time, and what really struck us both was your extremely high level of professionalism, salesmanship and integrity, both as a representative of the seller and a conduit for the buyer. It is not common to come across a real estate agent of your caliber, so I thought it was important for us to share that with you.
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This is to thank you for all your help in selling
I appreciated so much all the hard work involved in cleaning and sweeping under the house.
You showed such good humour at all times and now despite various hiccups and pest and building “horrors” we finally have settlement.
Thank you.
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As we all know selling & buying property is one of the most stressful things a person does in there life – but let us tell you how Roger Carr has changed this for us.
We have all heard how great an agent is when you sit down with them for the first time (after all the first thing they need to do is sell THEMSELVES to YOU). But very few follow through with the conviction & dedication that Roger does. We sat down with Roger on a Saturday evening to qualify him as the agent to sell our property. After an hour we were convinced Roger was the agent for us & we signed everything up!
By the following Wednesday not only had Roger set up everything in readiness to sell our property complete with a professional photography package & unique marketing strategy but he had arranged for an inspection on the next evening. Following the inspection we received a completely unexpected call from Roger confirming that there were 7 groups through & that he had managed to achieve 2 written offers! (Might I remind you that this was only 4 Days after we had first met him). 2 Days later we had our Saturday inspection which resulted in 14 groups with more offers!! Due to Roger’s ability to qualify one of the potential buyers & his skill with negotiations we went to contact on that same evening with a price we could have only dreamed of achieving (3 days after the listing had gone live on the internet)!!
Thanks for everything Roger & may you be as successful as the brand you work for because you are one agent that truly deserves the recognition!
PS Great choice of wine!!
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Hi Peter,
thanks for your email , I did see the property at Tarragindi, location is good, but I had been told it was in fairly original condition so a bit of work again :-) as is the case in that price range in Tarragindi I guess :-)
We have actually put in an offer for a home in Oxley, which just appeared on the net about 2 nights ago, 4 bedrooms and all legal height downstairs with a great deck, its a nice spacious home for the family !! we were lucky to get the first look in and have our offer accepted !!
So hopefully all goes well with the inspection, and we will be moving in some time shortly...
Jerome and myself just wanted to let you know that it was a sincere pleasure meeting you the other night and we genuinely appreciate your help, especially in such a busy time for yourself....
As we mentioned it is rare to be a thought of any of the agents we have contacted , a shame considering how keen we were .
So i just wanted to send a sincere thank you for your time and keeping us up to date, even if for such a short time :-)
Should something unfortunate turn out with the property we have offered to buy i will be in touch...
Thanks again
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Dear Bernadette and Scott,
WHAT A JOY IT WAS TO FIND YOU PAIR!!!
I had agents whom I had to continually chase up - on inspection dates - for feed back after people viewed the property - who got inspection dates wrong & I had to point this mistake out to them - who didn’t turn up for building and pest inspections - or for bank evaluation - agents who ignored my requests for wording, photos, and prices put on the internet - agents who had a mindset about what the property was worth and could not see it would sell for a higher price or any price close to what you and Scott managed to achieve for me.
My problem is that as a single pensioner (and I have been on a disability pension since 1992) I own my house, but am cash strapped. For me to find the amounts requested would mean that I would have to borrow these amounts. I had already done this for the previous agents and had several thousand dollars on my credit card I was trying to pay off. You were also terribly understanding of my disability that caused my only being able to have people though in the afternoons. Also not being able to leave the property on open days because of my disability, and two siamese cats and two toy poodles. My first agent had insisted I pack them in cages and in the car and leave for an hour. I ended up sitting in the car in a car park in hot October weather with my pets yowling and howling. Not only did the animals stress out but I became extremely frazzled and my blood pressure rose dangerously high.
I was delighted when you and Scott came to see me and how you listened to my ideas and discussed what the market was like and what you thought of my property. I distinctly remember how thrilled I was when you told me that you thought it a ‘quality property’ and also when Scott shook my hand and congratulated me on my property. I am “house-proud” and have over the last 26 years since I had built this house, kept it well maintained, cleaned and looked after it to the best of my ability. What a difference to some agents who had walked around pointing out what they saw as short comings and thereby trying to convince me that it was worth thousands of dollars less than I wanted to sell for. These agents knock the confidence out of vendors in order to sell below market value and make ‘a quick buck’! I can only say again how thrilled and delighted I was at how you listened to me and my ideas and spoke to me.
I saw this as a partnership, I would present the house as clean and tidy and as presentable as I could and you two would bring your experience and expertise to sell my house. You took great photos and put them on the net, asked my approval of the wording and did a very professional handout, with great photos and great wording about my house for viewers to take home with them. We only had three ‘open for inspection’ days. You would introduce me and tell people I had built the house and after it all, sit down with me and tell me all their names and comments. It was like a nice afternoon of visitors instead of frustration and stress. You both made the experience pleasant and exciting instead of the frustration I had previously experienced. That is what you had promised me and you fulfilled your promise.
It had not been listed for a month and you brought me a contract. At first it was not an acceptable amount but you worked hard and negotiated the purchaser to a point where I could seriously consider selling.
There is no doubt in my mind that you two are extremely superior and great agents. I know this letter is nearly the length of a novel but I had such a long and unpleasant experience over the last nearly two years of endeavouring to sell my property that I really wanted to tell you just how marvelous I thing you both are and to show the absolute difference you made to my life and the huge decision for me to sell and move to Tasmania for my health’s sake. I want to shout it over the airways about how much people should look for you as agents if they want to sell their property in a pleasant unstressed manner. Selling property is up there in the top three most stressful experiences in life. I can attest to twenty odd months of that until I listed with the ‘BERNADETTE AND SCOTT’ team.
Thank you for all your help and I will send you a postcard from Tasmania to say I have arrived, and then later a photo of my new house I have built in Devonport - thanks to the ‘BERNADETTE AND SCOTT’ team.
"
Dear Bernadette and Scott,
WHAT A JOY IT WAS TO FIND YOU PAIR!!! I had been trying to get my property sold since October 2007. Various acquaintances had suggested I try different agents they named. I did try these agents and believe me they were “VERY TRYING”. That was my first mistake. Listening to other people. At different times I took my house off the market in absolute sheer frustration at how I had been treated and the way in which the several agents had marketed my property. I am a person who knows what they want and what they need. When I have to rely on others to help achieve this I expect to be treated like a person who has intelligence, will listen to different points of view and consider different approaches, but that I not be treated like a “ditzy dame”, specially as I am a lone woman having been a widow for more than a decade.
"
I first met Roger Carr in February 2007. I had just completed the renovations on my unit in
He showed genuine respect and interest, demonstrated his passion for his work, showed his appraisal in my (first time) renovation skills, always being the “gentleman”. I was so impressed. When I decided to sell my property in early 2009, I had no hesitation in contacting Roger to be my agent.
Once again, he demonstrated his absolute passion for his work. I heeded his advice and secured several firm offers within two (2) weeks of the listing. Through his negotiations, the resultant sale was financially rewarding. Throughout this process, Roger was in constant contact to update me on the current status. Once again, I was in awe of his professionalism and dedication to his work.
Thinking of buying or selling? Roger Carr is your man.
"
Dear Sir
Re: Sale of 1/88 Marquis Street, Greenslopes
I wish to express my appreciation for the service I received from your Mr Roger Carr for the recent sale of my property at Greenslopes.
At first I was a bit sceptical of Mr Carr’s marketing strategy as it was so different from the other Agents I had met with, however he was able to provide evidence of his recent sales and was so confident of his approach, that I decided to give him a go, which I am extremely happy that I did.
Mr Carr kept me informed every step of the way through the sale process. As this was my first sale, he was reassuring, attentive and patient with my questions. His energy, enthusiasm and work ethic was extremely impressive.
Despite the market being in a downturn, Mr Carr achieved a phenomenal result by achieving 4 written offers within the first 48 hours of marketing the property, one of which was well over my sale price expectations, thus I happily accepted.
I would not hesitate in recommending Mr Carr’s services to any prospective sellers.
""To Whom it may concern,
I am happy to reccomend Sam Skinner as a real etstae person. As a first time seller, I found his advice and knowledge of what works best in today's market, invaluable.
He went out of his way to keep me informed as to what was happening and I was very happy with the successful conclusion.
The Ray White Office was prompt in sending reciepts and/or payments and I found it well run."
"Roger recently handled the sale of our property at Yeronga. It had been an investment property for some time with a good tenant in place. Roger took great pains to take care of the tenant and keep her informed of the situation. He was very hands on throughout the sales process, from being present for the excellent photos that were taken, to being present for the building inspections etc. He also negotiated strongly for us and got more for us than we were prepared to accept. An excellent result and I have no hesitation in recommending Roger. If and when we sell again, I would definitely use Roger again. "
"Thank-you so much for all your hard work, support and enthusiasm throughout the campaign and auction. You displayed integrity and professionalism whilst constantly providing feedback and keeping me informed. The successful sale of my home on auction day was proof that my trust was well placed and I made the right decision. A terrific result!."
"
Peter,
We have just opened your gift.
Thanks so much for the champagne and glasses and for all your hard work in getting that sold sign out the front.
We really appreciate the effort and all the time you have put in to make this sale happen when others weren’t able to do so.
It was a pleasure having you look after the sale of our home.
"To whom it may concern, Recently we sold a property in Moorooka in Qld in a tough climate, but in the end we got a sale and it was all thanks to the great work from our Agent Marjan Rafiee. She kept persisting for us and worked very hard to get us a sale, which in the end she did and for more than what we thought we would get. I would highly reccommend Marjan to anyone considering a sale in the Moorooka, Annerley area. She was very professional and always kept us up to date on how things were going."
"It is not often in this lifetime that you find someone who promises you the world and then actually delivers it. This is exactly what Roger was able to deliver to us in the sale of our property. Not only did he get more for our property than we had envisioned, he achieved it in a 2 day turn around. Through great communication and confidence in his ability Roger was able to deliver everything and more than we could have hoped for. To be able to say that it was a great experience selling our property is extremely satisfying and for this reason we would not hesitate to use Roger in all our future property transactions. Lastly we would like to thank you Roger for making our experience a pleasant and easy journey. We wish you all the very best in the future and catch you soon for a drink in our new house!!!! "
"Dear Peter, a big thank you for all your professional help with the purchase of Andrew's first home. With three kids to go, we hope we can do business with you again in the near future. Thanking you also for the lovely gift. We shall enjoy in celebrating Andrew's investment.
Best wishes to you & the family"
"Dear Roger, Jule & I would like to express our gratitude and recognition of your very hard work together with your professionalism in marketing our property resulting in a successful sale. No doubt you will recall our first meeting and my very ordinary opinion of Real Estate Agents however, I have now realised that without your extremely positive attitude we would probably still be trying to secure a sale. What impressed us as much as anything was your work rate and late hours on our behalf as you dealt with potential buyers keeping us well informed at all stages of the process. I know the buyers are equally impressed with your overall presentation and manner. You achieved an excellent result in what was a difficult market and we will have no hesitation in recommending you to friends and anyone else we know who is selling or considering selling their property."
"Dear Roger, We would like to thank you for your excellent service. After meeting with many Real Estate Agents we were very glad that we chose you to sell our property. Your professional attitude to your work culminated with your marketing strategy has made a huge contribution to getting the price that we wanted and selling our property in less than one week! We are particularly pleased with your work ethic and there was not a day that went by that you did not up date us with the latest development. Your honesty and advice on selling and presenting our property was very much appreciated. Many thanks and all the best."
"For me selling my unit was a nervous time, especially with the state of Australia''s economy and not really understanding real estate or knowing the real worth of my property. Ann Robinson walked me through the whole process and ensured it was stress free. My property was sold in just over a week, for a price that exceed my expectations. I''m thrilled with my decision to use Ann as she genuinely had my interests at heart, and I highly recommend her services."
"Referring to your letter dated 26/02/09, we are pleased to confirm that settlement has been effected and we enclose a bank cheque being balance of commission. The keys you hold may be handed to the purchaser.
We would like to take this opportunity to thank Sam Skinner for his excellent service in this matter."
"
"During the course of selling our home at Yeerongpilly, Bernadette provided a very professional srevice and created a sensitive, friendly and enjoyable relationship with my wife, daughter and myself. Her attention to detail, particularly with respect to feedback on progress with prospective buyers was commendable."
""Dear Peter,
Now that the property has settled, Barbara and I wanted to express our gratitude for your very professional, friendly and conscientious handling of the marketing, auction and sale of our property, I must say, that over the past 38 years, l have had dealings with many Real Estate agents in the purchase and sale of around 25 properties, and had unfortunately experienced a fair share of disappointments in the way I had been treated.
Peter, in handling this sale, you have managed to restore our faith in your industry, and we sincerely hope you will be around this area for many years to come, so that we may have access to an agent that we can trust to look after our interests, either as vendor or purchaser"
"To whom it may concern, I have had recent dealings with Marjan Rafiee, through her current employer Ray White Annerley. She assisted myself in finding a property to purchase, and in this time I found her to be extremely helpful and insightful. I advised her of what I was looking for, and she endeavored to compile a list of properties which suited my needs. She then took the time to show me through each property, and ask for honest feedback, which I found to be extremely proactive and beneficial for my cause. From those properties, I found one which suited, and began negotiations through her with the seller. During this time, she was more than happy to help in any way possible, and went out of her way to accommodate my needs. In addition, she guided myself through the process, explaining everything in a relatable way. I also noticed how hard she was working for the seller, to the extent of compiling a thorough market analysis guiding the seller through their decision. She made the process a lot smoother for all parties concerned. I also found that no request I made was too difficult, and she would call me on a regular basis to inform me of the status. Based on this, I believe Marjan to be an extremely competent agent, and would have no hesitation in using her again in the future. I would also have no hesitation in referring her to others, believing that her level of service is superior, she is extremely relatable and that she would take the necessary steps in the best interests of both parties. "
"To whom it may concern
Regarding: Peter Elisseos
My mother Mrs Lillian O'Shea and myself Jeanette McKay both of 99 Cedar Street Greenslopes have recently sold our property and purchased a new residence thanks to the wonderful service and advice supplied by Peter Elisseos. He is an excellent representative of your company; considerate and courteous with his clients; explaining fully what we could expect ; we are extremely happy with the attention given to us by Peter. We can just imagine what a valued employee you must consider him to be. We would have no hesitation in recommending your company to any of our family or friends requiring your services."
"Dear Sir/Madam, I want you to know you have an exceptional employee, Roger Carr. His calm, patient manner was a great help to me when my frustration was at an all-time high. As you know buying a property is not an easy thing. His knowledge of the property market and his remarkable problem-solving abilities are rare indeed. If the quality of a firm's employee is an indication of future success, then Ray White Annerley/Moorooka has a very bright future. We have thoroughly enjoyed our relationship with Roger. His helpful attitude, his professionalism and the most important of all, he's courteous and friendly. You can talk to him about anything. He stays calm under pressure and went out of his way to take care of all the details. He's your company's greatest asset! I would recommend him to anyone, any time. Please convey our appreciation to Roger for a job well done. We hope to buy a second home from him in the very near future. Can't express enough how fortunate you are to have Roger. Best wishes to him and the rest of you at Ray White."
"From the moment my partner and I decided to engage Ray White Annerley to sell our property we were instantly impressed with the service and advice we received. Roger Carr from Ray White Annerley was very helpful and made himself available to us whenever we had questions relating the marketing of our property, buyer feedback as well as the open houses that were run. It was comforting to know in a time of uncertainty within the market that we were able to achieve an excellent price for our property. I believe that this was achieved by Roger and the team because of their knowledge of the market and the local area. Roger''s attitude towards making this process as comfortable as possible for my partner and I was excellent. We were always informed of how the campaign was running and what changes if any that we needed to make. Even after settlement day Roger collected a plaque from the property that belonged to me and made sure that it was forwarded to me asap. We believe that Roger''s personable nature was a major factor in getting the price that was achieved and we would not hesitate to use Roger in the future should we decide to sell our new home"."
"Hi Roger, Thank you, thank you, thank you! We just wanted to put on record the excellent service you provided to us during the sale of our property in Yeronga. Your professionalism and friendly approach, the sound advice for marketing the unit and regular phone calls, keeping us up to date at every point, was excellent. It is very important to clients to always know what is happening. Peace of mind and confidence in your agent is essential for sellers and we certainly felt this with you. Recommending Guests Furniture Hire was the right advice for the presentation of our unit (they did a fabulous job). Plus the great photographs taken made the property a ''must see'' for prospective buyers. A sale was achieved with an excellent price very soon after going on the market and we know we have you to thank for that. We have no hesitation in recommending you to anyone and when the time comes to sell our other properties, you will be our first choice, so we look forward to working with you again."
"To Whom it may concern, My family, including my husband and three children, are the tenants of a property that Marjan was commissioned to sell in May 2008. It was in her capacity as a Sales & Marketing Consultant that I met her. As a tenant, I expected that a sales agent would proceed with selling the property without considering the tenancy. I expected that a real estate agent’s job was to sell the house, not deal with tenants. Marjan approached us in a different way. She took the time to consult with us, letting us know the process that would be taking place, the impacts this may have on us as tenants and her responsibilities and limitations as a sales consultant. She negotiated the most appropriate home open times, took time to speak with us about the ongoing impacts of inspections, and kept us informed of developments. It was Marjan’s honest and open approach that made us feel comfortable with her opening the house to prospective buyers without our presence, and kept us motivated to present the house much like it WE were trying to sell it! Through her genuine and compassionate manner, Marjan guaranteed that the sale of the property was relatively painless for us, yet effective for the seller. After experiencing Marjan’s professional and thoughtful approach to real estate, I am delighted to present this testimonial. "
"To Whom It May Concern: I recently sold a property in Annerley through your Ray White Annerley/Moorooka office. I thought I would write a brief letter to highlight how impressed I was with the office in general but also with the agent, Ann Robinson. I had the property listed with another agent for 8 weeks prior to listing it with Ray White and I was totally unsatisfied with the service I received from them. To be honest, there was no comparison between the 2 agencies. The service and attention I received from Ann during the selling process was second-to-none. Ann called and emailed throughout the entire process and kept me up to date with inspection results, weekly internet data as well as ensuring that we were working toward a common goal of selling the property at the right price. From my experience in buying and selling properties, this level of service and communication is lacking from the vast majority of Real Estate Agents. I will be recommending Ann Robinson as an agent for anyone I know that is selling or buying a property, and have also passed my comments on to the White family. "
"Roger Carr was the sole agent for my one bedroom unit in Yeronga. His understanding of the property, the real estate market and the local area made me feel comfortable with the knowledge I had the best man for the job. The end result of 25 written offers and a sale price of $41,000K over the asking price was proof. I have no hesitation in recomending Roger for the sale of your property."
"Dear Melissa, I wish to express my sincere appreciation of the professional manner in which you negotiated the sale of my property at 53 Gilmore Street Tarragindi which sold at the listed price. At all times you kept me informed and supplied up to the minute information regarding the process of your marketing strategy. The minor problems experienced with the tenants vacating the premises were dealt with promptly and effectively through amicable co-operation provided by all concerned. Having experienced excellent business relations with Ray White Real Estate extending over 30 years I have no hesitation in recommending your establishment in all real estate transactions. Thank you once again Melissa."
"Dear Roger Carr, At the very successful conclusion to the sale of our home at 96 Barmore Street, Tarragindi, my daughter Mrs Betty Pryde, who has our permanent power of attorney, and whom you have been associated, , has suggested that I write this letter of our appreciation of your efforts, on our behalf. You have always been most confident, positive and personally very active, far in excess of what might be expected of an agent. In addition you have been most courteous and always kept us informed of all the latest developments. The seeling price of $545,000 you placed and obtained for our property, was far in excess of our expectations. My daughter was always most impressed by your efforts, and wisely left all the selling details in your most capable hands. For anybody wishing to sell a property, you have our highest recommendation"
"Just a quick note to let you know how happy we are with Ray White Annerley and especially Scott Bramall. We had a unique situation. We had been looking for a block of land for awhile when we saw a property listed with Scott. Upon contacting him we instantly noted his friendly and honest approach to us. He was also more than helpful to answer all of our enquiries about the property, gave us a great overview of the area that we were buying into and always kept in touch, which was extremely refreshing after dealing with many agents when we were trying to buy property for 11 months. Everything went well so we settled on the land and proceeded to plan the build of our new home. Then a couple of months afterwards, circumstances beyond our control required that we needed to change our plans very quickly and sell our new block of land. We called Scott and he was determined to help us out as much as he could. Scott always kept in touch with us about the progress of prospective buyers and the result was a quick sale of the property with no fuss and that''s exactly what we needed. To sum it all up Scott gave us a great ''No Fuss'' Real Estate Experience !!!"
"Dear Peter,
Thank you for selling my Unit in Highgate Hill, Brisbane. It was great to be able to sell my so quickly and at such a good price. Everything went smoothly, and there was barely any work to do on my behalf. I am now looking forward to settling into my new house here in Tassie."
"Dear Roger, I would like to take the opportunity to thank you for all you hard work and professionalism in selling our house so quickly. It was always going to be a big ask with only three weeks to market the house before auction, and it was due to your efforts that the auction was so successful. I am particularly grateful for the excellent communication, ensuring that we were always informed of the progress of the campaign. In the end we were very satisfied with the auction price, as we were with the marketing and sale process. I wish you every success, and will certainly be recommending you to any friends who are looking to sell or buy a home in the area. You made it all very easy."
"Dear Roger, Paul and I wanted to thank you for the excellent service that you gave us when selling our house. From the very first contact we had on the phone and then upon meeting you, we knew we had found the right person for the job. You had done your research and knew the potential we had in the market. You informed us of the different ways to advertise our property and what would be the best option for our location. You were always professional and nothing seemed like to much trouble, giving both my husband and myself equal attention and consideration. Through our discussions with you, we took your suggestions upon board which helped us, not only to sell our house in record time but to get far more than our expectations. In the time that we dealt with you we never felt pressured in to making any decisions which made the whole process an absolute pleasure. We were always kept well informed through the different stages which made it stress free. Thank you again for your exceptional service."
"To Whom it may concern, Recently I decided to put my property on the market and phoned several Real Estate offices to find the right agent for me. After speaking with Scott Bramall, I decided he was the right agent. The decision was easy; his customer service skills are great! Because I live out of town, I needed someone who was going to communicate with me on a regular basis, and keep me frequently updated on the progress of the property sale. Scott went above and beyond my expectations. His advice on selling strategies was right for my property, and he showed an interest in it. The property sold the first weekend it was on the market. Even after the sale, Scott kept in contact throughout the settlement period. If anyone looking to sell a property in the area, I would highly recommend Scott Bramall, as he made the process stress free, and easy. Thanks Scott for all your help."
"I would like to take this opportunity to offer my sincere thanks and gratitude to Ms Marjan Rafiee for her efforts in selling my property in Annerley. The sale of the property was settled on 11 January, 2008. Marjan first visited us in July of 2007 and ultimatley prepared a Market Appraisal of the property. She was very professional, informative, friendly and courteous. She remained in touch with my husband & I and when we decided to put the property on the market on 30 November, 2007 she was helpful and kept us up to date with the sale at all times. Marjan really worked hard for us, which resulted in the sale of the property for more than we expected and within a very short space of time. We were extremely happy with her services and are very greatful for her hard work and dedication, which resulted in a quick sale. Thank you again Marjan and we offer every best wish for the future."
"To Whom it may concern: I have recently been a client of Marjan Rafiee through the sale of my proeprty in Annerley. In the process of selling our house we offered a non-exclusive listing with two agents, one of which was Ray White Annerley for whom Marjan currently works. Upon meeting Marjan, I immediately noticed her calm, yet determined sense of professionalism. This aspect of her character gave me confidence; as I believe that potential buyers prefer to inspect properties with an agent who allows them space to use their own imagination. At the same time Marjan was very engaged with both the potential buyers and ourselves, providing constant communication to ensure we were satisfied with her approach. Upon listing, Marjan was immediately engaged in the process of marketing the property and was very forthcoming in discussing all of the options available to us. Our dual-listingapproach was not in her favour, however Marjan''s determination to sell our property prevailed. Despite tight budget constraints we had for advertising, Marjan still managed through her own means to provide the level of marketing that she believed necessary. Consequently, the high level of effort she put into finding the buyers resulted in Marjan selling our property within the desirable time frame. Marjan''s diligence in protecting our interests as the seller was also apparent on several occassions. Instead of compromising our sell-price, potential buyers who offered less were asked to improve their offer before Marjan would take it to us. We were kept informed of this approach at the same time, allowing us opportunity to compromise if we had so decided. Consequently Marjan was able to find the buyer who would offer us the price we had sought. Our interests were also protected through the process of the contract settlement, where some minor issues that were encountered through the contract conditions implied some small potential costs. Marjan negotiated these cases with the buyers towards themaccepting responsibility for these minor issues, providing a smooth path for the settlement to proceed. Further to official matters, Marjan has even offered to assist us in finding a rental property when we move. In these ways, Marjan has consistently ''gone the extra mile'' for us as the seller. In summary, a high level of transparent and honest communication, combined with ambitious standards, embodies Marjan''s professional approach. Marjan also prides herself in maintaining the highest ethical standars throughout all aspects of her professional conduct, while allowing herclients to feel the personal care that she takes in their interests. This respectful approach is extremely refreshing, and I wish Marjan Rafiee all the best in positioning herself as a shining beacon of success in her industry. Sincerely, F McGrath "
"
"Many thanks for efficient & professional manner in which you handled the sale of our house"
""
"We approached Bernadette to list our house after we completed an unsuccessful listing with another agent. After watching other houses for sale in our area, we wanted to see what Bernadette could do because she seemed to sell houses that had been sitting on the market for a while. Although a difficult time to sell in the second quarter after interest rates went up, we were impressed that Bernadette had around 30 groups come through to view property. The amount of activity she created gave our house great exposure, and the best chance of selling on its'' merits. We were satidfied with our sales price and happy that she got things moving so quickly. Trusting an agent with an asset like your home is very difficult in this day and age, buut Bernadette employed a friendly, low-pressure approach and kept us up-to-date at all times during the listing"
""
"It was a privilege and a pleasure working with Bernadette Howe. Bernadette assisted us in both the purchase and sale of a property and was an excellent negotiator and coordinator for both projects. She is highly skilled in editing genuine buyers from the mildly curious and also in meeting the needs of the customers. In our case the purchase process was very quick which was what we needed and the sale equally so"
""Dear Roger, We would like to take this opportunity to express our thanks and gratitude for the pleasurable experience we had in listing our property with your team at Ray White Real Estate. As you are aware the decision to sell is not always an easy one, and the decision of selecting a professional real estate agent can be even more of a difficult one. When I first contacted you to discuss listing our Yeerongpilly townhouse it became immediately clear to me that you represented the "best-in-class" in the residential real estate business. Your experience was very obvious to me given the depth and knowledge you illustrated regarding what was important to us in selling our property as well as your understanding of the local real estate market. I think one of the many characteristics which distinguished you from other real estate professionals is the amazing degree of talent you have orchestrated as part of your sales team. Too, the amount of financial resources you dedicated to advertising our property and the amount of human resources you committed to showings and open houses was exactly as you had promised it would be during our first discussion. The degree of professionalism exhibited by yourself always provided Victor and myself with the sense that our real estate interests were always your top priority. As we know the real estate market has shifted slightly over the past year; yet, you stuck by our side and managed to deliver our expectations for the sale of our property brilliantly. I knew that with the level of dedication and service you were providing it was only a matter of time until we found the right buyer at the right price. In closing, allow Victor and myself to say again a huge thanks for a job well done we will be sure to recommend your real estate services. "
"When we decided to sell our house in Tarragindi, we had the difficult task of deciding which real estate agency we would use to sell our property. Our decision to use Ray White Annerley was primarily based on the qualities we identified in Scott Bramall and I am glad to say that we feel we made the right decision. Scott’s dedication, enthusiasm, negotiation and communication skills were responsible for creating genuine interest in our property and the final price we achieved was very pleasing. We would highly recommend Scott Bramall and Ray White Annerley to anyone looking to appoint a real estate agency."
"When selling my land in Soden Street Yeerongpilly I had to decide between 4 agents, some of which I have dealt with in the past. I gave the listing to Scott due to his belief he had in himself to market and negotiate the sale for the price I wanted. He did sell it where other agents doubted the price I wanted. He not only sold it for me but also achieved a better price than I even expected. During the whole sales procedure, Scott kept me informed of all enquiries and up to date with all the buyers. Once the land settled I employed Scott to conjunct with other agents out of his area to purchase my family dream home. He helped me come to terms with the market and prices. This was as important to me as selling my property. I would not hesitate to recommend Scott to any of my friends or family. I would only use Scott for all my real estate needs in the future. "
""Just a quick thanks and appreciation for your excellent service. So, thank you once again and I have no doubt we will use your service again and again and will have no hesitations in referring you to others." I have dealt with aqents for many years and not once I received such service provided by you,You had your mobile phone switched - on each time I phoned and you answered my questions and queries in a timely manner. Professionalism is what it is about and this was reflected from start to finish. "
"To whom it may concern, Patrick and I recently purchased a property with Marjan Rafiee, Ray White Annerley and were very impressed by the level of professionalism that Marjan displayed through the entire process. Purchasing a property can be a very stressful time and we have experienced that in the past however Marjan assisted us promptly with any enquiry and assistance that we required. We would like to thank Marjan for her exceptional customer service and delightful personality."
"Our sincere thanks for a job well done."
"You are such a legend! We are so impressed with your work. "
"Thank you for your support during the sale of our property in Moorooka. Your professionalism and willingness to help me was greatly appreciated."
"Lyn, What a price! Your negotiation skills are second to none."
"Thank you for making the sale so easy for me, from listing my unit right through to day of settlement you kept me informed."
"
On behalf of the Cassidy and extended families I would like to say ''thank you'' so much for your kindness shown to our families. We appreciate your generosity and friendship which you have shown us over the years. We would also like to commend Flo Chapman on her caring and professional attitude when dealing with us. Flo took her time with the perspective buyers and organised a good marketing plan for the sale of our family home in Collins Street. The auctioneer, Haesley Cush, certainly did a wonderful job on the day of the auction by encouraging the bidding in a professional yet friendly manner. He's a credit to his profession. Again,our thanks. F Guthrie on behalf of the Cassidy Clan and Extended families.
"I would like to thank you on behalf of my wife & myself for the excellent work you did on selling our property at Acacia Ridge last week. It was a very simple procedure of us contacting you & discussing the relevant details of the sale & then letting you go to work from there. It was a true pleasure having you working for us without us having to worry about any details as you had all bases covered. I was very impressed by the fact that we actually made more money on the sale than we expected & you had at least 3 buyers waiting in line in case one deal fell through. A very professional attitude at all times & we would not hesitate to call you to sell any other property we may wish to sell in the future."
"In mid January we discovered a home that suited our needs and decided to buy it. In order to buy the property we had to sell our residence. We were shown the home by Ann Robinson from Ray White, Moorooka and five days later, through Ann we had negotiated a price with the owner and set the wheels in motion. At Ann’s suggestion we decided to auction our property and now just 5 weeks later we''ve sold our house for a price we were happy with and are now moving our belongings into the new home. Throughout this period Ann gave us her full attention and always kept us appraised of the situation as it stood. Nothing was a problem for her, and all of our enquiries were dealt with promptly, every email and phone call returned in the same manner, whether it was Thursday night or Sunday morning. What can sometimes be a harrowing experience was often made light of due to her effervescent personality. In short. We found Ann friendly, honest, helpful, and available virtually anytime and importantly to us not overbearing. We couldn’t be happier the way things went and are more than happy to recommend her to anybody wanting to buy or sell a home."
"Just a note to say another VERY BIG THANK-YOU! You made the sale of my house quick, easy and stress free. I could not have believed I would get my full asking price after only 2 days of my house being placed on the market. You promised me you''d get the best price possible in the shortest amount of time possible, and you delivered! Well done. You acted professionally, yet your personal attention to my property gave me full confidence in you. I would definitely call upon your services again in the future when I sell my next property. Good luck to you in the future. You have renewed my faith in Real Estate Agents! "
""Dear Bernadette, Tammy & I would like to express our sincere thanks for your efforts in securing the sale of our investment property in Roclea recently. We were advised that you were a specialist agent working in the Rocklea area and we soon discovered for ourselves that your understanding and insight into the local market is second to none. Your diligence and professionalism left us feeling completely satisfied in every respect and we would have no hesitation in recommending you as a preferred selling agent in the Rocklea area and surrounding suburbs. Once again, thank you for all your efforts. We would also wish you and the team at Ray White Moorooka a very Merry Christmas and a safe and prosperous New Year." "
""Prior to selecting a sales consultany, we vigilantly monitored the real estate market within the area, to identify the success rate of the various local agencies. Bernadette Howe featured predominantly and more significantly, appearde capable of acheiving a successful outcome where other agencies had failed. After our initial meeting with Bernadette, we felt confident that our decision to engage her services would prove judicious. Bernadette displayed a willingness to discuss and explain all aspects relating to the ''Appointment of Real Estate Agent'' contract, particularly the associated costs. She demonstrated a capacity to present an attractive, yet economically viable marketing strategy and encouraged input from the vendors. Bernadette''s vitality and passion for real estate was refreshing and she possessed an ability to focus her attention on the positive aspects of our home, providing us with regular compliments about its character and specific features. Bernadette contacted us regularly and promptly, supplying progressive reports relating to all developments influencing the sale of the property. We met with Bernadette personally on several occasions to discuss issues pertinent to the sale of our residence. We found her willing to amend her daily schedule to accommodate our availability and she would arrive punctually, thoroughly prepared. Bernadette possesses an amiable disposition that enabled her to expeditiously establish a rapport with us, and one based on mutual respect. She was an accomplished conservationist willing to share her expansive sales knowledge and experiences, yet always within a professional context. Bernadette displayed commendable commitment to the sale of our home and was subsequently required to excercise impressive patience and conviction. Her adroit negotiation skills ensured that a successful sale was negotiated. We extend our personal gratitude to Bernadette for honouring those specifications stipulated in the ''Ray White Moorooka Sales Service Guarantee'' and thank her for exemplary personal and professional service.""
""Dear Bernadette, We want ro thank you so very much for all the attention you''ve given to the sale of our house. You have put in so much extra to assist us. We know that you have many other clients to deal with but you have made us feel that you have been working ''soley'' for us & that we have been very special. We are so happy that we chose you to work for us and we apologise for any stress the whole ordeal has caused. We especially enjoyed your 'hands on' approach with my husband. You are a very special & lovely person & we have been blessed to know you & of course our Kandy adores, she only has to hear your voice & she gets excited. Also thanks to your understanding husband. We love you.""
""Dear Ms Howe, With reference to our recent purchase of an investment property at Acacia Ridge, we would like to thank you for your assistance and professionalism. We have dealt with a number of real estate agents and found you to be a ''cut above'' the rest in taking the time to gain a genuine understanding of the type of property that we were looking for. We feel that this saved us time and resulted in us making a very good purchase that we are very happy with. We thank you for keeping us informed every step of the way and assisting us with the relevant paperwork and administrative requirements that we had previously not considered. We definitely felt that you were working for us, as well as the clients you were selling for. We look foward to dealing with you again in the near future to purchase our next property.""
""Firstly let me thankyou for a job well done. The way in which you handled the sale of our property was exceptional and I would recommend you to anyone. Best wisahes for the future""
""Stan & I would like to thankyou for the successful outcome of the sale of our home. We would feel it a privilege to recommend you to other sellers. You were always cheerful and well presented as a marketing agent for Ray White Moorooka.""
""Dear Judith On around the 22nd of December 2004 I had the pleasure of listing my rental property with your real estate agency. I would just like to pass on my appreciation in relation to the very professional service provided by your company and your staff in particulat Jan from the rentals section. Even though I only wanted to find a tenant and take the management over myself you didn''t hesitate in helping us out. The service was quick and a quality tenant was located in good time. Please pass on my thanks to Jan""
"In September of 2006, we made the decision to sell our family home. Ten years prior, we had a less than satisfactory experience with a real estate agent, so we were notlooking forward to dealing with one again. But enter Ann Robinson. So different from every other agent we met. We put the sale of our house in Ann''s hands. With in seven days, Ann had secured the price we wanted for the property. In our experience of dealing with Ann, she was since re, honest, reliable. She worked hard to achieve the outcome we wanted. Should we ever be looking to sell another property, we would have no hesitation in contac ting Ann again."